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Diversion displays system messages to keep you informed about your account status and subscription.

Trial Period

During a trial, a banner shows how many days are left. You won’t be charged during the trial. On the Indie and Education plans, the trial includes Professional features, and your plan’s own features apply after it ends.

Plan Limits

User Plan Limit

Organization owners see:
Your team has N users, while your current plan includes M users. To continue using Diversion, please purchase more users.
Team members see:
Your team has N users, while your current plan includes M users. To continue using Diversion, please contact [owner name] to add more users.
Your organization has exceeded its user allowance. To continue using Diversion:
  • Organization owners: Click on your avatar and select Plan & billing to purchase additional seats
  • Team members: Contact your organization owner to upgrade the plan

Storage Plan Limit

Organization owners see:
Your team is using X.XX GB, while your current plan includes Y GB of storage. To continue using Diversion, please purchase more storage.
Team members see:
Your team is using X.XX GB, while your current plan includes Y GB of storage. To continue using Diversion, please contact [owner name] to add more storage.
Your organization has exceeded its storage. To continue using Diversion:
  • Organization owners: Click on your avatar and select Plan & billing to purchase additional storage
  • Team members: Contact your organization owner to upgrade the plan
To get back under your plan without buying storage, reduce your usage instead: delete repositories you no longer need, or permanently remove files and their history with obliterate. See Storage for all options. Deleting files and committing the deletion does not reduce storage, because the older versions stay in history. If your organization already pays for storage beyond the free 100 GB, storage is normally added automatically. If automatic top-up was turned off, or you lowered your storage plan, the owner or a billing member can turn it back on in Billing preferences.

Storage and User Plan Limit

Organization owners see:
Your team is using X.XX GB and has N users, while your current plan includes Y GB of storage and M users. To continue using Diversion, please purchase more storage and users.
Team members see:
Your team is using X.XX GB and has N users, while your current plan includes Y GB of storage and M users. To continue using Diversion, please contact [owner name] to add more storage and users.
Your organization has exceeded both its storage and user allowance. To continue using Diversion:
  • Organization owners: Click on your avatar and select Plan & billing to purchase additional storage and seats
  • Team members: Contact your organization owner to upgrade the plan

Payment Issues

Organization owners see:
Your team has a payment issue. To continue using Diversion, please update your payment method.
Team members see:
Your team has a payment issue. To continue using Diversion, please contact [owner name] to update the payment method.
There’s a problem processing payment for your subscription. To continue using Diversion:
  • Organization owners: Click on your avatar and select Plan & billing to update the payment method
  • Team members: Contact your organization owner to update the payment method
If you paid from a US bank account, this message also shows while the payment is still clearing, which can take a few business days. You can keep committing during this time. The message goes away on its own once the payment clears, and you do not need to change your payment method.

Trial Ended

Your free trial has ended. To continue using Diversion, please purchase seat(s) for your plan.
Your trial period has expired. Click on your avatar and select Plan & billing to choose a plan and continue using Diversion. Note: Contact support if you need further assistance.