How do I transfer my account and resource ownership to a new email address?
To transfer account and resource ownership, follow these steps:
- Create a new account using the new email address.
- Send repository and organization collaboration invitations to the new account from all relevant resources.
- Transfer ownership of the relevant repositories to the new account.
- Once steps 1-3 are completed, contact our support team to request organization ownership transfer to the new account.
- After the transfer, remove the old account from both the repositories and the organization.
- Create a new subscription from the new account, selecting the appropriate tier, storage, and user seats.
- Once step 6 is completed, notify our support team to cancel the subscription associated with the old account.
- If you are a non-owner member of repositories and organizations, ask the owners to send an invitation to the new account.
- If you wish to delete your old account, contact our support team.
How do I delete my account?
Deleting your account will permanently delete all repositories you own.
- If you own an organization, either transfer ownership to another member or remove all members from the organization.
- If you own repositories with collaborators, transfer ownership to a collaborator or notify them that the repositories will be deleted.
- Contact our support team to request account deletion. Include your account email address and confirm your approval to lose access and delete your repositories.
- Your account will be deleted within 72 hours of your request.
