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For detailed information about Diversion’s available plans, visit our pricing page.

How do I select a tier?

You can select a tier if you haven’t yet selected one and meet one of the following criteria:
  • You are an organization owner
  • You are not a member of any organization
Note: If you are an organization member but not the owner and wish to select a tier, you can create an organization.

Steps to select a tier

  1. Click on your avatar and select Plan & Billing
Plan and billing
  1. Select your desired tier. For Educational and Indie tiers, you’ll be directed to a form to verify your eligibility.
Tier types
  1. After selecting your tier, navigate back to Plan & Billing to add users and storage space. You’ll be redirected to the billing page where you can adjust these settings.

How do I change my tier?

To change your tier, contact our support team with your request:
  • Professional tier: Our support team will assist you with the upgrade process.
  • Educational tier: Provide an updated enrollment letter from your educational institution.
  • Indie tier: Provide a short description of your project along with your request.
Once your request is approved, you can select the new tier following the steps above. For Indie and Educational tiers, you’ll need to complete an eligibility form.

My trial has ended, what’s next?

After your trial ends, you need to select a tier. Until you do:
  • You and your team can continue using Professional tier features
  • You’ll receive notifications about plan limitations
  • Eventually, you’ll lose write access to your resources (unable to commit)
To maintain full access, select a tier as soon as possible.

I’m not the organization owner, but I keep receiving plan notifications. What should I do?

Only organization owners can select tiers and manage subscriptions. Contact your organization owner and ask them to:
  • Select an appropriate tier for the organization
  • Update the current subscription if needed

I submitted an Indie/Educational tier application. When will it be approved?

The approval process typically takes about one week. During this period:
  • You can use the tier you selected
  • Ensure all required files and information are uploaded
  • If your request is denied, our team will contact you within a week
If you don’t hear from us after a week, your request has been approved. Our team may move users to a different tier if they no longer meet the Indie/Educational terms agreed to in the form. We’ll always notify you before making any changes.

What if I don’t have a LinkedIn profile for the Indie form?

If you don’t have a LinkedIn account, you can provide:
  • Other professional social media profiles
  • A portfolio URL
  • A link to social media associated with your project
  • A personal social media account if no project-specific links are available

What if I don’t have a game name or studio name yet for the Indie form?

You can enter temporary names. You can always change your organization or repo name later, or contact us if you need assistance.