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For detailed information about Diversion’s available plans, visit our pricing page.

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How do I select a tier?

You can select a tier if you haven’t yet selected one and meet one of the following criteria:
  • You are an organization owner
  • You are not a member of any organization
Note: If you are an organization member but not the owner and wish to select a tier, you can create an organization.

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Steps to select a tier

  1. Click on your avatar and select Plan & billing
Plan & billing in the account menu
  1. Select your desired tier. For Educational and Indie tiers, you’ll be directed to a form to verify your eligibility.
Tier types
  1. After selecting your tier, navigate back to Plan & billing to add users and storage space. You’ll be redirected to the billing portal where you can adjust these settings. See Adjusting user seats and storage.

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How do I change my tier?

To change your tier, contact our support team with your request:
  • Professional tier: Our support team will assist you with the upgrade process.
  • Educational tier: Provide an updated enrollment letter from your educational institution.
  • Indie tier: Provide a short description of your project along with your request.
Once your request is approved, you can select the new tier following the steps above. For Indie and Educational tiers, you’ll need to complete an eligibility form.

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My trial has ended, what’s next?

Trial Ended Notification After your trial ends, you need to select a tier. Until you do:
  • You and your team can continue using Professional tier features
  • You’ll receive system messages about plan limitations
  • Eventually, you’ll lose write access to your resources (unable to commit)
To maintain full access, select a tier as soon as possible.

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I’m not the organization owner, but I keep receiving plan system messages. What should I do?

User Plan Limit Notification Only organization owners can select tiers and manage subscriptions. Contact your organization owner and ask them to:
  • Select an appropriate tier for the organization
  • Update the current subscription if needed

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I submitted an Indie/Educational tier application. When will it be approved?

The approval process typically takes about one week. During this period:
  • You can use the tier you selected
  • Ensure all required files and information are uploaded
  • If your request is denied, our team will contact you within a week
If you don’t hear from us after a week, your request has been approved. Our team may move users to a different tier if they no longer meet the Indie/Educational terms agreed to in the form. We’ll always notify you before making any changes.

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Indie form FAQ

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Company

No worries — just state your current work status. For example: Unemployed, Freelance, or Part-time at [Name of Company].
This helps us confirm the Indie plan is the right fit. It’s designed for independent creators and small teams, so we use this context to keep it fair for everyone.

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LinkedIn URL

No problem — you can submit a link to any social profile related to your game development project instead (e.g., Twitter/X, itch.io, GitHub, etc.).
We use it to verify that the details you’ve provided match your profile. It’s a quick check on our end to ensure everything is accurate before approving your submission.

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Game / Studio Name

You can use a temporary name, or simply describe the genre of your project — for example: “1st-person roguelite shooter”. Something is better than nothing!
Submit “N/A” or “Solo Developer” — whichever best describes your situation.
Unfortunately, your submission won’t be approved. The Indie subscription is specifically for active game development projects. Video projects, “for hire” dev work, and training simulations are not eligible.

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Educational form FAQ

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Email address

Your Diversion account must be registered with an educational institution email address.
The Educational option is disabled if your Diversion account isn’t registered with a recognized educational institution email - for example, if it uses a personal email such as Gmail or Outlook.
The Educational plan checks the email of the Diversion account you are signed in with. A GitHub Education pack does not change this. You have two options:
Contact support with your school’s name and email domain, and we’ll add it.

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Can I replace collaborators on Diversion without upgrading my plan?

Yes, as long as the total number of collaborators stays within your plan’s limits, there’s no need to upgrade. Simply remove the old collaborators and add the new ones to maintain access under your current plan.