All billing and invoicing in Diversion is managed through our billing portal. From there you can view and download invoices, update your payment method, and adjust your subscription.
Only organization owners can access the billing portal. If you’re a team member, ask your organization owner for invoice copies.
Accessing the billing portal
Open Plan & Billing
Click on your avatar in the top navigation and select Plan & Billing.
Browse the billing portal
You’ll be redirected to the billing portal where you can:
- View and download past invoices and receipts
- Update your payment method
- View your current subscription details
- Adjust user seats and storage
Downloading an invoice
In the billing portal, locate the invoice you need in the invoice history section. Click on the invoice to view its details, then use the download or print option to save a copy.
Managing your payment methods
In the billing portal, find the payment method section and click Add payment method to add your credit card or other payment method.
You cannot remove your default payment method while you have an active plan. To change it, add a new payment method and set it as default first, then remove the old one.
Need help?
If you have questions about billing, need a refund, or require a custom invoice, contact our billing team.
For information about available plans and pricing, see choosing your plan or visit our pricing page. 
